This report made by the Corporate Research department of Dubai Knowledge Village and Third Eye FZ LLC, highlights how well organizations in the region are managing issues such as retaining existing customers, focusing on the most profitable customers, and improving the value delivered to customers as a way of protecting market share and enhancing returns…when it really matters.
They have surveyed around 400 mid and senior level managers in organizations across the GCC to gauge how they are managing perhaps the most critical element of their business – the customer. Read the report…
A nice approach from the UAE government… if these courses of Arabic culture had existed 2 years ago, it would have been very helpful! Learning the local culture is essential to do business in the region and we would highly recommend it to any foreign company starting its business here. Read the article…
This is a very interesting article saying that the Union Arab Emirates is one of the three most confident countries in the world on trade activity and growth following the HSBC Trade Confidence Index. This Index covers 12 markets including key economies in the Asia-Pacific region, the UAE, Brazil, the UK and the US. Read more… (source: Gulf News, October 15, 2009)
